USPS

USPS Customer Service

USPS Customer Service Please use the data below for customer support about the business programs available through the National & Premier Accounts Web site.




 

Track USPS Parcel Live 

Business Service Network eService
Business Service Network (BSN) eService is a position of the art Web plan that provides National and Premier Account customers to access and monitor service offers online. In enhancement to contacting a BSN representative by phone, these customers can now monitor service requests online 24 hours a day, 7 days a week.



Centralized Account Processing System (CAPS) USPS Customer Service

An electronic postage pay system that provides business mailers a convenient and cost-effective way to electronically pay for Permit Imprint, Business Reply Mail, Merchandise Return Service, Postage Due Account, USPS Corporate Account™, and Address Element Repair

USPS Customer Service

 

Customers holding CAPS account can contact CAPS Service Center at 650-377-1334 or email ssmctas@email.usps.gov.

Facilities Access and Shipment Tracking (FAST)
Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov.

Mail Tracking & Reporting
Confirm®: (800) 238-3150 or confirm@email.usps.gov
Entry Information: (800) 238-3150 or entryinf@email.usps.gov
Parcel Select Ground™ Performance: (877) 264-9693



PostalOne!®
Contact the PostalOne! Customer Care Center at (800) 522-9085 or postalone@email.usps.gov.

STAMPS NOW®
For a convenient and fast way to order large quanties of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email StampsNow.info@usps.gov.
Get more information. PDF | TXT

General Customer Support
For other customer support, please contact us.

 

 

How do I talk to a real person at USPS?
To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. When prompted, Press 0 wait for the automated operator to start speaking, press 0 again, wait for the attendant to speak, and keep repeating this process until you are able to talk to a human.
How do I contact USPS about a lost package?
Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request

Did not receive package USPS?

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Will USPS reimburse for lost package?

Did not Receive UPS package?

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