USPS Customer Service

USPS Customer Service Please use the data below for customer support about the business programs available through the National & Premier Accounts Web site.


Track USPS Parcel Live 

Business Service Network eService
Business Service Network (BSN) eService is a position of the art Web plan that provides National and Premier Account customers to access and monitor service offers online. In enhancement to contacting a BSN representative by phone, these customers can now monitor service requests online 24 hours a day, 7 days a week.

Centralized Account Processing System (CAPS) USPS Customer Service

An electronic postage pay system that provides business mailers a convenient and cost-effective way to electronically pay for Permit Imprint, Business Reply Mail, Merchandise Return Service, Postage Due Account, USPS Corporate Account™, and Address Element Repair

USPS Customer Service


Customers holding CAPS account can contact CAPS Service Center at 650-377-1334 or email

Facilities Access and Shipment Tracking (FAST)
Contact the Customer Care Center at 877-569-6614 or email

Mail Tracking & Reporting
Confirm®: (800) 238-3150 or
Entry Information: (800) 238-3150 or
Parcel Select Ground™ Performance: (877) 264-9693

Contact the PostalOne! Customer Care Center at (800) 522-9085 or

For a convenient and fast way to order large quanties of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email
Get more information. PDF | TXT

General Customer Support
For other customer support, please contact us.



How do I talk to a real person at USPS?
To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. When prompted, Press 0 wait for the automated operator to start speaking, press 0 again, wait for the attendant to speak, and keep repeating this process until you are able to talk to a human.
How do I contact USPS about a lost package?
Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request

Did not receive package USPS?

How do I file a complaint with USPS?

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What happens if USPS loses your package?

How do I report a mail not being delivered?

What to do when USPS loses your package?

Is USPS customer service 24 hours?

Can I see exactly where my USPS package is?

Will USPS reimburse for lost package?

Did not Receive UPS package?

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