USPS Customer Service

USPS Customer Service Customer Care Center at (800) 522-9085 or For a convenient and fast way to order large quanties of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email

Track USPS Parcel Live 


Business Service Network eService
Business Service Network (BSN) eService is a position of the art Web plan that provides National and Premier Account customers to access and monitor service offers online. In enhancement to contacting a BSN representative by phone, these customers can now monitor service requests online 24 hours a day, 7 days a week.

Centralized Account Processing System (CAPS) USPS Customer Service

An electronic postage pay system that provides business mailers a convenient and cost-effective way to electronically pay for Permit Imprint, Business Reply Mail, Merchandise Return Service, Postage Due Account, USPS Corporate Account™, and Address Element Repair

USPS Customer Service


Customers holding CAPS account can contact CAPS Service Center at 650-377-1334 or email

Facilities Access and Shipment Tracking (FAST)
Contact the Customer Care Center at 877-569-6614 or email

Mail Tracking & Reporting
Confirm®: (800) 238-3150 or
Entry Information: (800) 238-3150 or
Parcel Select Ground™ Performance: (877) 264-9693

Contact the PostalOne! Customer Care Center at (800) 522-9085 or

For a convenient and fast way to order large quanties of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email
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Contact PostalOne! Customer Care

We are here to help you.

Our trained and friendly Customer Care Center staff is eager to assist you. They will:

Explain current features and benefits that are available to you.
Guide you through the application process and explain the user agreements, request for computer access process, and site administrator’s role.
Answer technical questions about the PostalOne!® system, help with passwords, system logon, and clarify the file testing and transmission processes.

Or write to us:
PostalOne! Customer Care Center
225 N. Humphreys Blvd Ste 501
Memphis, TN 38188-1001

General Customer Support
For other customer support, please contact us.

How do I talk to a real person at USPS?

To speak to a USPS representative, call their toll free number at 800-275-8777 or 1-800-ASK-USPS. When prompted, Press 0 wait for the automated operator to start speaking, press 0 again, wait for the attendant to speak, and keep repeating this process until you are able to talk to a human.

How do I contact USPS about a lost package?

Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request.

What happens if USPS loses your package?

If your USPS lost package was insured, you should be able to get a refund directly from USPSIf your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

Did not receive package USPS?

How do I file a complaint with USPS?

How do I talk to a USPS representative?

How can I talk to a live person at USPS?

What happens if USPS loses your package?

How do I report a mail not being delivered?

What to do when USPS loses your package?

Is USPS customer service 24 hours?

Can I see exactly where my USPS package is?

Will USPS reimburse for lost package?

Did not Receive UPS package?



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